How to Pay Your PG&E Bill
PG&E customers can pay online free with a bank account, by phone at 1-877-704-8470, through AutoPay, in person at authorized payment centers, or by mail. Guest bill pay is available with no login required. (Source)
Payment Methods and Options
| Method | Details | Source |
|---|---|---|
| Online — Bank Account | Free, no transaction fee | pge.com |
| Online — Credit/Debit Card | Transaction fee applies | pge.com |
| Guest Bill Pay | No login required; transaction fees apply | pge.com |
| Phone | Call 1-877-704-8470 with account number | pge.com |
| AutoPay | Choose payment date and maximum amount | pge.com |
| In-Person | Authorized neighborhood payment centers | pge.com |
| Check to P.O. Box 997300, Sacramento, CA 95899-7300 | pge.com |
PG&E Customer Service
| Department | Phone | Hours | Source |
|---|---|---|---|
| Residential | 1-877-660-6789 | Mon–Fri 7 a.m.–7 p.m., Sat 8 a.m.–5 p.m. | pge.com |
| Payment by Phone | 1-877-704-8470 | See pge.com | pge.com |
Can’t Pay Your PG&E Bill?
Contact PG&E at 1-877-660-6789 to discuss bill assistance programs. PG&E offers relief programs for customers experiencing financial hardship.
Deferit members can pay their PG&E bill today and split the cost into 4 installments over 8 weeks. Deferit pays PG&E in full so your energy service stays on.
Pay your PG&E Pacific Gas and Electric bill with Deferit
Frequently Asked Questions
What is PG&E’s customer service phone number?
Residential customers can call 1-877-660-6789. Service hours are Monday–Friday 7 a.m.–7 p.m. and Saturday 8 a.m.–5 p.m. (Source)
How do I pay my PG&E bill for free?
Pay online from your bank account — there are no transaction fees. AutoPay via bank account is also fee-free. (Source)
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